Privacy Policy

Introduction

The purpose of this Policy is to provide information, in accordance with the provisions of the applicable regulations, about the processing to be carried out on the personal data collected through the www.gtmotive.com website (hereinafter referred to as “web” or, “the website”).

Accessing and using the website and/or its sub-domains makes you a user of the website (hereinafter, “User(s)”) and implies knowledge and acceptance of all the conditions included in this Privacy Policy.

Who is Responsible for the Processing?

How do we collect personal data?

Users are hereby informed that, as a consequence of the use of certain features of this page, it is necessary to process certain personal data (hereinafter “Data”) for which GT MOTIVE will be responsible. In particular, the website will save the following information:

• From the contact form and from downloads of publications (guides): the data (including, but not limited to, name, and e-mail address) that the User provides voluntarily through that form.
• From the GT MOTIVE product demo request form: the User’s data (including, but not limited to, given name and family name(s) of the contact person, e-mail address) required by that form.
• From the newsletter subscription form: the data (including, but not limited to, e-mail address) that the User voluntarily provides to GT MOTIVE through that form.
• From the purchase form: the data (including, but not limited to, given name and family name(s) of the contact person, e-mail address, DNI/NIF) required during the online purchasing process for our products through the website.
• From the customer service form: the Data (including, but not limited to, the name and family name(s) of the contact person, telephone number, e-mail address, DNI/NIF (National ID Number) required in the aforementioned form.
• From the “Send us your CV” form: data, CV included, that the User provides voluntarily to take part in the selection processes carried out by GT MOTIVE.
• Sending e-mails: the data (including, but not limited to, their e-mail address) that the User provides us by sending an email to @gtmotive.com addresses.

The use of the various forms and functions of the website is voluntary. However, some fields are necessary to correctly address your request (e.g. requests made through the active forms, or for the online purchasing process for products), the entry of data in the remaining fields is voluntary. The refusal of the User to provide the required information in the mandatory fields may prevent GT MOTIVE from attending to their query or request, or managing their contract.

Why do we process your data?

In general, the information that GT MOTIVE gets from Users through the website, will be processed to:

1. Respond to and process requests made by Users through the forms that appear on the website and/or by e-mail.
2. Manage the maintenance, development and monitoring of the contractual relationship that comes from the corresponding license agreement, as well as allowing the corresponding management of the payments and services arising from that relationship (including customer service).
3. Allow the User to access and manage their account in the website’s online store.
4. With the User’s prior authorisation, send the newsletter and other commercial communications, by any means, including electronic means (SMS, email, etc.), about the products and/or services offered by GT MOTIVE.
5. Manage the selection processes in which the User takes part as a candidate.

To whom will we communicate your data?

In general, GT MOTIVE does not plan to communicate your Data to third parties except, when applicable, if it is necessary to comply with legal requirements on GT MOTIVE as the entity responsible for the processing.

What is the legal basis for the processing?

The legal basis for the processing of the data collected is the consent of the User, expressed by their acceptance of this Privacy Policy, or by their sending of an email to any of the addresses provided on the website.

Likewise, when the User purchases products on the website, or contacts the customer services department, the legal basis for the processing of their data comes from the contractual relationship involved in the purchase made and/or their status as a GT MOTIVE customer.
Where applicable, if they accept having it sent, the legal basis for sending commercial communications comes from the consent provided by the User.

How long will we keep your data?

The data collected will be kept by GT MOTIVE only for the time needed to deal with and manage each specific request made by the User.

• For the contact, customer services, request for demo, and downloading of publications forms, and for the sending of emails to @gtmotive.com addresses: for the time needed to correctly deal with the request made by the User.
• For the online contracting process (purchase) form: until the end of the purchased license and/or the services or benefits associated with it.
• For subscriptions to the newsletter and other commercial communications: until the User revokes the consent given to receiving them.
• For the “Send us your CV” form: for one year from the date of submission of that form, for any selection processes that may start within that period.

However, after this period, the data may be blocked and kept by GT MOTIVE for dealing with any possible responsibilities arising from the processing and only for the period for which those responsibilities exist. Once those periods have expired, the data will be deleted by GT MOTIVE.

What happens if I provide GT MOTIVE with third-party information?

Should the User provide third party data, before giving or communicating that data to GT MOTIVE, they should inform those parties of the content of this Privacy Policy. The User guarantees that they have obtained the prior consent of these third parties for the communication of their data to GT MOTIVE for the purposes set out in this Privacy Policy.

What are your rights when you provide us with your data?

The User may, at any time, revoke the consent given for the processing of their data.

The User may, at any time, ask GT MOTIVE to confirm whether their Data is being processed by our Company and, if so, for access to it. Likewise, you can request the correction of inaccurate data or, where appropriate, request its deletion if, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Also, in certain circumstances, the User may request the limitation of the processing of their data, in which case we will only keep them for making or defending against claims. You will also be able to object to the processing of your data under certain circumstances. GT MOTIVE will stop processing the data, except for legitimate compelling reasons or to defend themselves against any possible claims. Finally, when appropriate, the User may exercise the right to portability, to receive the data in electronic form or to have it sent to another entity.

For which they may use the following channels, always enclosing a photocopy of an ID document to verify their identity:

• By letter to the address: C/ Teide, 3. 1ª. San Sebastián de los Reyes, E-28703 Madrid, Spain.
• By e-mail to dpo@gtmotive.com

Lastly, you also have the right to make a complaint to the Agencia Española de Protección de Datos (Spanish Data Protection Agency), if you know or believe that there may have been a breach of the applicable data protection regulations.

Updates and changes to the Privacy Policy

GT MOTIVE reserves the right to make changes to this Privacy Policy, therefore Users are advised to review it periodically. When significant changes are made to this Privacy Policy, Users will be notified so they can accept it, by notices on the website, or by any other suitable means, according to the circumstances.